Privacy Policy

Privacy Policy
Last Updated: June 17, 2026

Sprint Management Pty LTD (ACN 678 823 151) trading as Sprint Workforce Solutions ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). [1, 2]

This policy applies to all personal information collected via our website (including sprintwork.com.au and our resume checkout page at /resume-package-order) as well as information gathered through our labour hire, workforce management, and recruitment workflows. [1]

  1. Kinds of Personal Information We Collect
    Because we provide both consumer document products (Resume Packages) and professional recruitment/labour hire services, we collect various levels of information.

  • For Resume Package Clients & Job Seekers: Full name, contact details (email, phone number, address), current employment history, education records, career achievements, references, and any other personal data included in your uploaded draft resumes or career notes. [1]

  • For Employers & Business Clients: Company name, Australian Business Number (ABN), contact person details, industry sector, and specific staffing requirements.

  • Financial Information: Payment card details, billing addresses, and transaction histories for online package orders. All online payments are handled securely through encrypted, PCI-compliant third-party payment gateways.

  • Sensitive Information: As a licensed labour hire provider (Labour Hire License: LHL-08706-B7K5L), we may collect sensitive information such as VEVO visa verification statuses, medical fitness evaluations, or police checks. We only collect sensitive information with your explicit consent where it is reasonably necessary for staffing and deployment compliance. [1, 2]

  1. How We Collect Personal Information
    We collect personal information through lawful and fair means:

  • Direct Collection: When you fill out an online purchase form, create an account, upload a draft document, submit a job application, or use our VEVO verification portal.

  • Indirect Collection: With your consent, we may gather data from third parties, including professional referees, previous employers, or educational institutions to verify your credentials. [1]

  • Automated Technologies: When you interact with our website, we may collect website usage data, IP addresses, and session details via cookies and analytics software to optimise our online booking and checkout infrastructure.

  1. Purposes of Collection, Holding, and Use
    We collect, hold, and use your personal information to deliver our core services safely and efficiently: [1, 2, 3]

  • To draft, edit, format, and deliver your ordered All-in-one Resume Package or document templates.

  • To match job seekers with current vacancies across our primary industries (e.g., Building & Construction, Food Manufacturing, Road Transport).

  • To administer, manage, and process payroll and compliance documentation for our skilled labour supply personnel.

  • To process payments, issue invoices, and manage client accounts.

  • To communicate updates, book professional consultations, and run marketing strategies (which you can opt-out of at any time).

  1. Disclosure of Personal Information
    We do not sell, rent, or trade your personal information. We only disclose your personal information for the primary purposes for which it was collected, including: [1, 2]

  • To Prospective Employers: Presenting de-identified or identified applicant profiles to partner businesses for vacancy approvals.

  • To Service Providers: Trusted third-party contractors who assist with our business operations, such as cloud storage systems, IT support, automated CV parsing utilities, or email delivery networks.

  • By Law: To government or regulatory bodies if required under Australian migration laws (for VEVO checks), workplace health and safety legislation, or labour hire licensing rules.

  1. Cross-Border Data Disclosures
    We store your data securely within Australian-hosted cloud infrastructure wherever possible. If we utilise global software tools (such as specific CRM, billing, or email applications) that process data overseas, we take all reasonable steps to ensure the recipient adheres to strict data privacy protections equivalent to the Australian Privacy Principles.

  2. Data Security and Retention
    We hold your personal information in a combination of secure electronic databases and protected cloud servers. We implement robust industry-standard technical controls (such as SSL encryption, access restrictions, and multi-factor authentication) to protect your records from unauthorized access, modification, or disclosure. We destroy or permanently de-identify personal information when it is no longer required for operational, compliance, or legal retention timelines.

  3. Accessing and Correcting Your Information
    Under the APPs, you have the right to request access to the personal information we hold about you, or to request that we correct any inaccuracies. You can request access or adjustments by emailing us at the address provided below. We will review and act on your request within a reasonable timeframe, provided we can securely verify your identity.

  4. Privacy Complaints and Feedback
    If you believe we have breached the Australian Privacy Principles or wish to file a complaint regarding how your career documents or identifiers have been handled, please contact our team directly: [1, 2, 3, 4, 5]

  • Email: admin@sprintwork.com.au

  • Postal Address: 4 Edmondstone Street, South Brisbane, QLD 4101, Australia

We will investigate your complaint thoroughly and reply to you in writing within 30 days.